Etihad Airways, the national airline of the United Arab Emirates was set up by Royal Decree in 2003 to change the way airlines’ operated and to bring the very best possible for global travelers - from Abu Dhabi to the world!

Since its launch, Etihad has become the fastest-growing commercial airline in aviation history, carrying almost seven million passengers in 2009 alone. Etihad has an airline fleet of 52 aircrafts and currently flies to 60 cities in 41 countries worldwide. In merely six years of operations Etihad was recently awarded the title of “World’s Leading Airline” by the aviation industry at the 2009 World Trade Awards.

Etihad Airways has redefined luxury air travel with its new first class suite, which was awarded as the best at the World Trade Awards in 2009. The new cabin contains 12 individual suites, designed to provide first class passengers with more privacy, greater comfort and increased storage. The first class suite includes an 80.5 inch fully flat bed, 23 inch personal TV/Video screen, a personal beverage department, in-seat massager, changing rooms and much more.

The airline has long since conquered the title of having the best Business Class in the world. It is the most luxurious way to fly for business and pleasure. Discover a style and space like no other, in the World’s Best Business Class as voted by Skytrax 2009 and its 16 million users. To make the flight as comfortable as possible for corporate customers during their business trips, Etihad offers them the opportunity to sit back and relax in luxurious seats with 49-inch seat pitch and generous recline aboard the Etihad Pearl Business Class. The seats alone cater to all the comfort and needs of the average business traveler, providing them with privacy and space to go about their business as they please, along with seats that stretch out into 6ft 1” inch full flatbeds, with an adjustable headrest, footrest and lumbar support.

In addition to the served meals – Etihad Diamond First Class and Pearl Business Class both offer a *Dine as you like, when you like!* option. Passengers can choose from an extensive á la carte range from the Anytime Kitchen menu available especially during those tiring long-haul trips with world class food and beverage managers in charge of preparing the food.

PREMIUM LOUNGE WITH SPA & FIVE-STAR DINING

For the passengers traveling Diamond First and Pearl Business classes with Etihad Airways, the airline also has Premium lounges at airports, opening three hours prior to departure, giving passengers an ideal opportunity to relax at the Six Senses Spa but also offering five-star dining and a range of entertainment options. Etihad Airways premium lounge services are not only available at their home base Abu Dhabi but also at Frankfurt and the new Heathrow Terminal 4 in London.

Etihad has also extended its lounge services for their Premium passengers with the introduction of specially trained nannies, who have professional training in childcare and first aid to take care of the little ones while the parents enjoy the luxury of the Etihad Premium Lounge.

Etihad’s guests traveling in first or business class are also able to enjoy Etihad’s complimentary limousine service – Etihad Chauffer – which is available not only throughout the UAE, but also in US, Canada, UK and many other destinations around the globe.

DIAMOND FIRST CLASS

Redefine air travel luxury with Etihad Airways new Diamond First Class individual suites that give higher levels of comfort and more personal space than ever before.

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We’ve taken the best of five-star hospitality into our Diamond First Class Suite to give you an inspiring dining experience

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Dine as you like, when you like. Choose from an extensive á la carte range or our ‘Anytime Kitchen’ menu.

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Sit back and relax in your spacious first class seat – which, at the touch of a button, transforms into a 6ft 8” flatbed.

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Our first class flatbed seats are upholstered with leather by world-renowned manufacturer Poltrona Frau, suppliers of Ferrari’s interiors.

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Sink into a beautifully appointed bed with everything you need for a good night’s sleep. Drift into a comfortable sleep with pure, 600 thread Egyptian cotton sheets, cosy blankets and full-sized pillows.

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Stay entertained on your first class flight with over 600 hours of on -demand entertainment, including the latest movies, TV shows, music and interactive games.

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You decide how you spend your journey. And when and how we serve you.
From limousines, to lounges, to onboard – experience comfort, luxury and an intimate atmosphere in Diamond First Class Suite.

PEARL BUSINESS CLASS

Etihad Airways Pearl Business Class, is the most extravagant way to fly for business and pleasure. Discover a style and space like no other, in the World’s Best Business Class as voted by Skytrax and its 16 million users.

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Dine as you like, when you like. Choose from an extensive á la carte range or our Anytime Kitchen menu.

· 

From limousines, to lounges, to onboard - experience comfort, luxury and an intimate atmosphere when you fly Pearl Business Class.

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Enjoy the dedicated attention of your own Food & Beverage Manager recruited from the finest restaurants.

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Sit back and relax in our luxurious business class seats with 49-inch seat pitch and generous recline.

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Stay entertained on your flight with over 600 hours of on -demand entertainment - your ticket to the latest movies, TV shows, music and interactive games when you travel in our Pearl Business Class.

CORAL ECONOMY CLASS

Warm hospitality, individual attention and award-winning cuisine - discover why the best things in life don’t always come at a huge price.
 

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Sit back and relax in your wide cradle seat, easily one of the best economy class seats in the airline industry.

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Dining in Coral Economy Class is an experience to savour. Choose from as many as three main course options, one of which is always inspired by your destination. Indulge in our fine selection of complimentary drinks, hand-picked from around the world.

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Stay entertained with over 600 hours of on-demand entertainment, including the latest movies, TV shows, music and interactive games, when you travel in our Coral Economy Class.

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Your economy class seat lets you recharge your laptop or iPod or connect your personal devices to E-BOX, our entertainment system.

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Our economy class mood lighting system creates the perfect cabin ambience for the various stages of your flight and according to the time of the day, providing a calming effect.

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Children on Etihad flights find it easy to keep busy and entertained, be it with our range of entertainment options for kids or the special ‘family packs’.

ETIHAD AWARDS

2013
Energy Risk Awards - Etihad Airways - Corporate Risk manager of the year
Airline Strategy Awards - Executive Leadership - James Hogan, Etihad Airways, President and Chief Executive Officer
Skytrax World Airline Awards:
• Best First Class
• Best First Class Seats
• Best First Class Catering
Business Traveller Middle East Awards:
• Best First Class
• Best Frequent Flyer Programme
• Airfinance Journal - Middle East Deal of the Year
• Italian Association of Air Cargo Agents Award (ANAMA) - Best Overall Carrier

2012
World Travel Awards:
• World’s Leading Airline
• World’s Leading First Class
• Aviation Business Awards - Airline of the Year

2010
• Best Business Class Airline - Irish Travel Trade Awards 2010.
• Best Airline to the Middle East and Africa - Irish Travel Trade Awards 2010.
• Best Airline to Asia Pacific - Irish Travel Trade Awards 2010.
• Best Long-Haul Airline - Business Travel Awards 2010.

2009
• World’s Leading Airline - World Travel Awards (WTA) 2009.
• World’s Leading First Class - World Travel Awards (WTA) 2009.
• Marketing strategy of the year - Middle East Business Achievement Awards 2009.
• Best Business class - Business Traveller Middle East awards 2009.
• Best Cabin staff - Business Traveller Middle East awards 2009.
• "Middle East Deal of the Year" award - The Airfinance Journal awards 2009.
• Best Business Class Airline award - World Travel Awards Middle East 2009.
• Leading First Class - World Travel Awards Middle East 2009.
• Leading Airline Lounge - World Travel Awards Middle East 2009.
• Leading Airline Website - World Travel Awards Middle East 2009.
• Leading International Marketing Campaign - World Travel Awards Middle East 2009.
• Best Website - Freddies awards 2009.
• Best Award Redemption - Freddies awards 2009.
• Best Member Communication - Freddies awards 2009.
• Best Bonus Promotion - Freddies awards 2009.
• Best business class catering - Skytrax awards 2009.
• Best business class - Skytrax awards 2009.
• Top Worldwide Airline (Silver), 2009 Wanderlust Travel Awards, London, UK.
• Best Business Class Airline (Second year in a row), Irish Travel Trade News awards, Dublin.
• Best Airline to the Middle East / Africa , Irish Travel Trade News awards, Dublin.

2008
• "Airline of the year" Arabian Business Achievement Awards.
• “Best business class service" Business Traveler USA.
• “Leading first class” World Travel Awards (Global)
• “European Sponsorship of the Year Award” European Sponsorship Association
• “Airline of the Year” British Travel Awards
• “Airline of the Year” Aviation Business Awards (ITP)
• James Hogan, Aviation CEO of the year, CEO Middle East awards (ITP)
• WebAward for Outstanding Achievement in Website development from Web Marketing Association - USA
• “Leading airline”, “leading first class” and “leading travel website” at Middle East World Travel Awards (WTA)
• “Airline with the best economy class” Business Traveller Middle East awards
• “Airline with the best cabin staff” Business Traveller Middle East awards
• Freddie Award: Best Customer Service - Inside Flyer magazine
• Freddie Award: Best Award redemption - Inside Flyer magazine
• Freddie Award: Best Website http://www.etihadguest.com/ - Inside Flyer magazine
• Freddie Award: Programme of the year - Inside Flyer magazine
• Best website www.etihadairways.com - Pan Arab Web Awards
• Best business class airline - Irish Travel Trade News Awards

2007
• World’s leading travel television commercial - 14th annual World Travel Awards
• World’s leading flatbed seat - 14th annual World Travel Awards
• Airline with Best First Class Service in the World by Business Traveler magazine
• Outstanding Food Service by a Carrier - Pax International magazine
• Skytrax - Best Economy class catering award
• International Website technology Award http://www.etihadairways.com/ - Pan Arab Web Awards
• International Standards Web Technology award - http://www.etihadairways.com/ - Pan Arab Web Awards
• Middle East's Leading Airline Website http://www.etihadairways.com/ - World Travel Awards
• Middle East's Leading First Class Airline - World Travel Awards
• The Middle East's Leading Airline - World Travel Awards

2006
• Golden Award http://www.etihadairways.com/ - UAE Web Awards
• Strategy Web Award http://www.etihadairways.com/ - UAE Web Awards
• Freddie Award: Best website http://www.etihadguest.com/ - Inside Flyer magazine
• Freddie Award: Industry impact - Inside Flyer magazine
• Middle East Airline of the Year - Pax International magazine
• The World’s leading flat bed seat - World Travel Awards
• The world’s leading new airline - World Travel Awards

2005
• Outstanding Food Service by a Carrier – Pax International magazine
• The world’s leading new airline – World Travel Awards

2004
• The world’s leading new airline – World Travel Award

 


Etihad Airways
Lahore Office
29/8-9 , Tahir Center
Empress Road
Lahore, Pakistan.
Tel: 00 800 900 440 17

(Karachi Head Office)

The Forum
309, 3rd Floor
Karachi, Pakistan.
UAN: (021) 111-384-423

Islamabad Office
Islamabad Stock Exchange Tower
Jinnah Avenue, Blue Area
Islamabad, Pakistan.
Tel: 00 800 900 440 17

Peshawar Office
Office No. LG-34 ,
Dean’s Trade Centre & Hotel Tower ,
Islamia Road, Peshawar
Pakistan.
Tel: 0051 1 444 4441

UAN: (021) 111-384-423
Guest Toll Free Call Center: 00800-900-440-17
 
Service: Airlines
Official Website: www.etihadairways.com/sites/etihad/pk/en/home/pages/home.aspx
Facebook: www.facebook.com/etihad.airways
 

Business Hours: Monday to Saturday 9am-5:45pm | Friday Prayer Break: 1pm-3pm

From Abu Dhabi to the World: Etihad is a luxury airline with exclusive products and services devised for the airline. Etihad Airways has been awarded the title of the World’s Leading Airline – the youngest and the only Middle Eastern carrier to ever receive this accolade.

Special Services:

 

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Etihad Premium Lounge with Six Senses Spa & Five Star Dining

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Complimentary Limousine Service For First Class & Business Class Travelers

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Diamond First Class Individual Suites and with Fully Reclining Beds

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Dine as you like option in Diamond First Class and Pearl Business Class

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Etihad Premium Lounge Family Room with fully trained nannies

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Seats in business class stretch out into 6ft 1” inch full flatbeds, with an adjustable headrest, footrest and lumbar support

Diamond First Class: Welcome to our new Diamond First Class Suite, which you can enjoy as it’s rolled out across our fleet. We have redefined luxury air travel again, with individual suites, higher levels of comfort and more personal space than ever before.

Pearl Business Class: Welcome to our Pearl Business Class. The most luxurious way to fly for business and pleasure. Discover a style and space like no other, in the World’s Best Business Class as voted by Skytrax 2009 and its 16 million users.

Coral Economy:
Warm hospitality, individual attention and award-winning cuisine - discover why the best things in life don’t always come at a huge price. Sit back and relax in your wide cradle seat, easily one of the best economy class seats in the airline industry.

Destinations: Etihad flies to 96 destinations across the world giving Etihad passengers access to more than 96 cities globally on a single ticket and single booking.

Modern Amenities: World Class Lounges, Chauffeur & Limousine Shuttle Service, Luxury Coaches

Online Booking
: The Etihad Loyalty Program: When any member of your Family Membership travels with us or one of our partner airlines, 100% of the Etihad Guest Miles earned by the Family Guest will be transferred to the Family Head's account, along with any bonus miles earned. You don’t need to travel together to accrue all the benefits of Family Membership.

Family Guests enrolled in a Family Membership continue to receive 100% of the Etihad Guest Tier Miles they earn and carry on receiving all their personal tier benefits - so they'll also be eligible for promotion to Etihad Guest Silver and Etihad Guest Gold, and all the benefits of membership of these exclusive premium tiers.

The Etihad Loyalty Program: When any member of your Family Membership travels with us or one of our partner airlines, 100% of the Etihad Guest Miles earned by the Family Guest will be transferred to the Family Head's account, along with any bonus miles earned. You don’t need to travel together to accrue all the benefits of Family Membership.

Family Guests enrolled in a Family Membership continue to receive 100% of the Etihad Guest Tier Miles they earn and carry on receiving all their personal tier benefits - so they'll also be eligible for promotion to Etihad Guest Silver and Etihad Guest Gold, and all the benefits of membership of these exclusive premium tiers.

Smoking Policy: No smoking allowed on the aircrafts


Payment Methods
: Yes, all major credit cards

Etihad Offices In Pakistan: Etihad Airways has four offices in Pakistan located in Karachi, Lahore, Islamabad and Peshawar and seven offline stations.

What's New?
Online booking. Save 7% and get 2,500 miles when you book online at the Etihad Website.

What to Expect: Friendly staff, reliable service and luxury amenities.


Introducing the new iPhone application for Etihad Guest Members

Etihad Airways is proud to announce the launch of a new Apple iPhone application for our members. It is the first application of its kind to offer real-time miles redemption for its users.

The application is available free to download and use from the Apple iPhone store. This will provide you with an innovative and user-friendly tool designed to assist and manage your accounts and stay informed about the latest promotions.

The new iPhone application will allow you to:

• Redeem miles immediately from the Etihad Guest Reward Shop
• Benefit from exclusive promotions
• Check the latest partner promotions
• View account information
• Browse a list of all programme partners
• Read general programme information.

Download your free Etihad Guest iPhone application now!

 



 

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